Returns & Exchanges
At The Line by K, we want you to be completely satisfied with your purchase. We accept returns and exchanges on unworn, unwashed items in their original packaging within 14 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the original hangtags and labels are still attached to the garments.
Receive Refund or Credit
After our team inspects your return, a refund will be issued to your original payment method or a store credit will be sent to you within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing